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Frequently Asked Questions
What age range do you see?
I specialise in working with children approximately 5 – 16 years old.
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Where are you based?
I am based in Hastings, Hawke's Bay. I can travel as far south as Central Hawke's Bay, and as far north as Bayview, however, travel outside of the Hastings/Napier area will incur a travel fee.
How do I explain the assessment process to my child?
It's up to you how you explain the assessment process to your child. Some parents explain it as a way to find out how their child can get help at school, others like to say they are going to see someone to find out what they find hard, and what they find easy.
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Do I need a referral to see you?
No, you do not need a referral. Please just contact us to make a time to discuss your child’s needs.
I have questions about the confidentiality and privacy of the assessment process. What can you tell me about this?
During the initial interview with parents I run through the terms of service and informed consent. This covers all areas of confidentiality and privacy. Please let me know if you have any specific questions or concerns about this.
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What do we need to bring?
Please bring along a drink, snack, and if your child wears glasses or hearing aides, please ensure they have these also. If there is anything specific you may need that I might need to know about please let me know. If your child takes medication please ensure they take this as usual the day of the assessment/s.
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What will we do during the assessment?
The assessments are a mix of activities on an iPad or computer, pencil and paper, and also include some activities which requires the child to listen and talk.
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Can I stay in the room with my child during the assessment?
You are welcome to stay, some children can understandably feel quite nervous and may want you to stay with them. Other children will be fine for you to leave. If you stay I ask you to try and minimise noise and turn phone notifications off.
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How long do the assessments usually take?
After our initial interview I will be able to give a good estimate of how long the full assessment will take. The pace of the assessment differs from person to person as we will have breaks as needed to ensure your child is comfortable and not getting too tired. Sometimes we may need to split the assessment over two days to ensure the child has enough energy to finish the full assessment.
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What happens after the assessment?
After the assessment I write up the results and report, and will then make a time to meet with you to feedback the assessment findings. This can take up to a month due to the time to complete the report writing, and collating all the assessment information. Once we have met and you have signed off the report I can then send the report to your child’s school and whoever else you feel would need to know the information included. You may also want to send a copy of the report to your child’s GP.
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What are your fees?
The total fee for the assessment will depend on the type of assessment needed. For more details please contact me.
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What is the payment process for the assessment?
All fees can be paid via internet banking. Fees are expected to be paid in full within 30 days of the completion of the assessment.
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What is your cancellation policy?
Due to the high demand for our services, fees apply to late cancellations (including late notice re-scheduling of appointments). Where an appointment is missed, or a late cancellation/change is made with less than 24 hours notice (within working days), the full consultation fee will be automatically invoiced. Please note cancellation time frames exclude weekend days and public holidays.